What to Expect During Construction with Legacy Builders Group

During construction with Legacy Builders Group in Cincinnati, you can expect clear communication, regular project updates, a dedicated project manager, an established construction schedule, and a defined process for handling questions, changes, and unexpected conditions.

Who Is My Main Point of Contact During Construction with Legacy Builders Group?

Your dedicated project manager is your main point of contact throughout construction.

Your project manager is responsible for executing the construction schedule and helping you navigate questions or decisions that come up while work is underway.

You should contact your project manager if you have:

  • A question about the work
  • A concern about something happening on-site
  • A change you would like to discuss
  • A question about the schedule
  • An unexpected condition that needs to be addressed

You can reach your project manager by phone, text, email, or Buildertrend.

Close-up of Amish-built kitchen island drawer with Legacy Builders Group detail and brass hardware.
Kitchen dining area with quartz table, green cabinetry, built-in bar shelving, statement lighting, and bay windows.

How Will Legacy Builders Group Keep Me Updated During Construction?

Legacy Builders Group will keep you informed throughout construction with ongoing communication and a weekly Friday project update through Buildertrend.

Your project manager will keep you updated on project progress, the construction schedule, what is coming up next, and any issues or changes that may affect the work.

If you have a question between updates, you can contact your project manager.

What Happens If Something Unexpected Is Found During Construction?

If Legacy Builders Group uncovers an unexpected condition during construction, your project manager will explain what was found, how it may affect the project, and what decisions need to be made before work continues.

Your project manager will work with you on the next steps and keep the project moving once a decision is made.

What If I Want to Make a Change During Construction?

If you want to make a change during construction, your project manager will help you understand how it may affect the scope, schedule, or overall investment before you decide whether to move forward.

  1. Discuss the change. Explain what you would like to adjust before the related work moves forward.
  2. Understand the impact. Your project manager will review the request with the team and explain how it may affect the project.
  3. Make a decision. Once you understand the impact, you can decide how you want to proceed.
  4. Approve the change. If needed, the change will be documented in a change order for your approval before the revised work proceeds.
Basement bar and lounge with wood console table, leather seating, dark cabinetry, brick backsplash, and recessed lighting.

Our Design-Build Process

Meet

Your project begins with a discovery conversation where we get to know your goals, your wish list, and your style. This is our chance to learn how you live in your home today and how you want it to work better tomorrow. We’ll also walk through our Cincinnati showroom so you can start exploring integrated storage, custom built-ins, lighting upgrades, and  flow improvements.

Plan

Next, your dedicated design professional will collaborate with you to develop a plan for your whole home remodel that meets your goals and budget. We manage both the technical aspects of design and the creative details that make your home feel uniquely yours. You’ll receive clear timelines, detailed estimates, and consistent communication every step of the way. 

Build

With our comprehensive plan in place, our skilled craftsmen bring your design to life. You’ll start with a detailed plan to protect your treasured home and valuable time, receive regular updates, know who is on-site, and see the progress unfold. We're excited to deliver a beautiful result that exceeds your expectations, with a warranty to back it up.

Frequently Asked Questions
About Construction with Legacy Builders Group

What hours will Legacy Builders Group typically be working in my home?

Construction hours may vary by project, but you can generally expect work during normal weekday working hours. Your project manager will let you know if your project requires different hours or if the schedule changes.

How will Legacy Builders Group access my home if I’m not there?

When needed, Legacy Builders Group can arrange secure access to your home, such as installing a lockbox so the construction team can enter while you are away. Your project manager will review access arrangements with you before they are needed.

How is cleanup handled during construction?

Legacy Builders Group works to keep the construction area organized and manage dust and debris throughout the project. The exact cleanup routine may vary based on the type and phase of work.

What should I do if I notice something I have a question about?

Contact your project manager. Raise questions or concerns as they come up so your project manager can review them and respond while construction is underway.

Will there be days when no one is working at my home?

Work on-site may be lighter or paused as the project moves between phases, trades, inspections, or scheduled activities. Your project manager will keep you informed about what is happening and what is coming next.

What happens if the construction schedule changes?

If something affects the planned schedule, your project manager will communicate the change, explain what it means for the project, and let you know what to expect next.

Explore Project Inspiration

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Where We Work

Legacy Builders Group has been Cincinnati’s choice for trusted, quality remodeling for generations. Our team of professionals promises well-planned, smooth, and successful building experiences rarely found in the industry, and we keep our promises. If you’re ready to remodel your Cincinnati, Ohio home, we're here with the experience, professionalism, and creativity to help you get it done.

Our Service Area


  • Indian Hill
  • Evendale
  • West Chester
  • Mason
Cincinnati kitchen remodeling map
Main floor bathroom remodel in White Oak, OH with water closet layout
Cincinnati Home Remodeling Cost Guide

Get a Clearer Picture of Your Remodeling Budget

At Legacy Builders Group, we understand that the early stages of planning a home remodel can raise a lot of questions, especially when it comes to cost. To help you feel more confident and prepared, we've put together a complimentary remodeling cost guide.

This resource outlines typical investment ranges for some of the most common project types, including:

  • Kitchen Remodels
  • Bathroom Renovations
  • Home Additions

Whether you're envisioning a more functional kitchen or planning to expand your living space, this guide gives you a realistic idea of what to expect so you can move forward with confidence.

Start Your Remodeling Project With Legacy Builders Group

We look forward to discussing your project in detail and providing an accurate assessment of costs and timelines. Contact us today to begin turning your project into reality.